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Swine Flu Lifecycle and Interest Group Politics

Monday, April 27, 2009 10:02 AMby Noah Krusell
This weekend we watched as swine flu inched its way across a CNN map of the world.

Geographically, we know where this outbreak exists, but how many of us know where this issue is in its lifecycle?

Similar to the situation with the avian flu, companies in the restaurant, food, and pharmaceutical industries will need to monitor this issue for changes in issue lifecycle. We can expect this issue to move from its current reporting phase to a position of advocacy, whereby interest groups will leverage this outbreak as an opportunity to affect change in policies and promote agendas.

As this issue migrates into the advocacy position, companies in the industries listed above will need to garner global media intelligence that will help them: i) identify media outlets and authors in the advocacy role ii) understand and interpret the underlying concerns of these groups iii) develop counter messages and processes that deal with threats to reputation, i.e. drug availability, employee safety, etc. Furthermore, a global monitoring approach will also help communications professionals understand the international nuances of the issue, i.e. differences in global advocacy positions, disparities in the quality and nature of the news coverage from different regions.

In cases like these organizational preparedness will be scrutinized. Companies need to monitor perceptions during the crisis to customize a communications plan that fits with the issue lifecycle, and to be prepared for the next crisis window after the issue lifecycle has completed.

Interest group politics never go away; they simply wait for new windows of opportunity to open, and then present arguments that will affect change and potentially harm reputation and license to operate. We’ll keep watching and follow the changes here.

2 comments:

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April 30, 2009 8:51 AM Anonymous said...

Nicely said, Noah. Since there is no pro-swine flu interest group, it would be good if you guys could do some sort of tracking and public reporting. Are sides emerging to this issue? Are they promulgating different types of messaging? Just a thought.

Linda Locke, MasterCard

May 6, 2009 5:15 PM Noah Krusell said...

Linda, thanks for the response. Our clients can track issues and concerns that they are interested in via our Mirror tool.

Any group or person who can leverage a high-concern, low-trust situation such as this is, in a sense, a pro-swine flu interest group.

Any issue leveraged by any group / person can be either parallel or perpendicular to a group’s interests. Let me illustrate:

Parallel:
Companies in the pharmaceutical industry have an obvious vested interest in this situation. It’s an enormous revenue prospect that is parallel with their common goals and interests: http://money.cnn.com/2009/04/30/news/swine.flu.fortune/

There are currently two major views about this situation. On the one hand we have high alert voices forecasting a global pandemic; and on the other we have the less concerned who consider this to be simply another flu strain no different from any other that affects million each year. Pharmaceutical companies, no doubt, are advocating the former. This situation fits perfectly with their ends; it’s a parallel issue for them.


Perpendicular:
Here we enter the realm of the creative. Public health isn’t a first tier tenet when arguing the politics of immigration law, but proponents of stricter immigration legislation have used this situation as a window of opportunity, one that allows them to push anti-immigration agendas that attempt to prompt legislative change. This article by Josh Holland explains how this situation is being used perpendicularly, and it also opens with an interesting historical point: http://www.alternet.org/immigration/138859/michelle_malkin_and_michael_savage_use_swine_flu_crisis_to_peddle_their_xenophobia/

Savage and others are using a perpendicular issue, that which isn’t readily associated with their cause, to intersect and reinforce their arguments. This is an interesting angle that I didn’t anticipate in my original post.

Both of these examples are advocacy positions because they i) go beyond factual reporting with a call for action ii) promote specific agendas, and iii) to some extent, whether indirectly or directly, potentially hinder certain entities license to operate, i.e. legislative requirements for drugs that some companies may or may not be able to meet.

In terms of issue lifecycle, it is surprising how quickly issues move. In just a matter of days this issue has moved from a reporting phase to one of advocacy. We will see how long it takes for regulation to occur, as this is often the end result in an issue’s lifecycle.